Competitive Matrix

Site Management

  Description
StoreSense
Pro
Miva Merchant 3.0
Actinic
Catalog
Yahoo!
Store
Mercantec SoftCart 5
BigStep Advantage

Completely browser-based, easy to use and manage.

Easy to upload catalog database and images into the store. No FTP experience required.

NO!

NO!

NO!

Option to "close" the site during major product or format changes.

NO!

NO!

NO!

Easy to use Site Setup Wizard.

Numerous store themes available through the setup wizard.

NO!

NO!

Easy to use HTML extension tags and template editor available for those that want to further customize a store design.

NO!

NO!

NO!

All pages seen by visitor, including product views, shopping cart, invoices, and shipping notices are customizable.

NO!

NO!

NO!

NO!

Ability to assign multiple permission levels within the administrative or back-office area.

NO!

NO!

NO!

Extensive on-line help and printed documentation.

Online only


Store Operations

  Description
StoreSense
Pro
Miva Merchant 3.0
Actinic
Catalog
Yahoo!
Store
Mercantec SoftCart 5
BigStep Advantage

Catalog search by keyword, product name, manufacturer, SKU, category, sub-category and/or price range.

NO!

NO!

NO!

NO!

NO!

Store can easily be WAP enabled so that shoppers can visit the store using wireless devices (i.e. web cell phones or PDAs).

NO!

NO!

NO!

NO!

NO!

Able to automatically or manually display store in visitors preferred language.

NO!

NO!

NO!

NO!

NO!

Real-time inventory display.

NO!

NO!

NO!

Link to products currently on sale.

NO!

NO!

NO!

NO!

Organize your catalog by category, product name, or manufacturer.

NO!

NO!

Show search results and customer's location in catalog.

NO!

NO!

NO!

View shopping cart at any time, including estimated order total with estimated shipping costs.

NO!

NO!

NO!

Automated order confirmation sent to customer and store manager via e-mail.

NO!

NO!

Automated shipping and credit confirmation sent to customer and store manager via e-mail.

NO!

NO!

NO!

NO!

Each product and category can have their own unique look and feel using your custom templates.


Billing and Payment Options

  Description
StoreSense
Pro
Miva Merchant 3.0
Actinic
Catalog
Yahoo!
Store
Mercantec SoftCart 5
BigStep Advantage

Standard payment options: major credit cards. Additional payment options include: store card, checks, money orders, purchase orders, and internal department orders.

NO!

NO!

NO!

NO!

NO!

Support for real-time credit processing.

ActivePayment,
Authorize.Net,
CyberCash,
CyberSource,
QuickCommerce Pro, SurePay,
Verisign PayFlow Pro and WordPay already integrated.

Authorize.Net,
CSI LinkPoint,
CyberCash,
CyberSource,
ICS2, Verisign PayFlow Link, Verisign PayFlow Pro.

Authorize.Net,
WorldPay,
PlanetPayment,
Card Service International,
Internet Secure.

PayPal and
Paymentech.

CyberCash
and
Paymentech.

Cardservice International, Check, and PayPal.

SSL enabled throughout the order process.

Encrypted payment information.

Shipping calculations based on order $ amount, # of items or order weight.

Flexible and customizable tax calculations.

NO!

Option to use sophisticated external tax calculation services.

NO!

NO!

NO!

NO!

NO!

Resale option.

NO!

NO!

NO!

NO!

Customizable invoice notes based on method of payment.

NO!

NO!

NO!

Merchant defined store order limit.

NO!

NO!

NO!

NO!

NO!

Merchant defined PO limits per customer.

NO!

NO!

NO!

NO!

NO!


Promotions

  Description
StoreSense
Pro
Miva Merchant 3.0
Actinic
Catalog
Yahoo!
Store
Mercantec SoftCart 5
BigStep Advantage

Place individual products on sale including start and end sale dates.

NO!

NO!

NO!

NO!

Quantity discounts by product.

NO!

NO!

NO!

Store-wide sale offering a percentage off all items. Specific products can be excluded from the sale.

NO!

NO!

NO!

NO!

NO!

Special promotions codes (such as those in a direct mail piece). Run multiple special promotions concurrently with the abilit